Privacy Policy

Guiding Star Global (“GS Global”, “we”, “us”) — Effective 10 June 2026

This policy describes how the GS Global mobile application handles your personal data. By creating an account you agree to the practices described here.

1. Data we collect

• Account information — name, email address, phone number, and password (stored as a secure credential by Firebase Authentication; we never see your password).
• Recruiter profile — agency name and, if you choose to provide it for commission payouts, bank details (bank name, account holder name, account number, IFSC code, branch).
• Student profile and applications — qualification, district and state, NEET status and scores, study-abroad preferences, budget range, and passport status, where you provide them for counselling, scholarship exam registration, or referrals.
• Referral and earnings records — students you refer, their application status, and commission or reward-point balances.
• Usage and diagnostics — anonymous app analytics and crash reports (Google Analytics for Firebase and Firebase Crashlytics) used to fix bugs and improve the app.

2. How we use it

• To operate your account and show your dashboard, referrals, and earnings.
• To process counselling requests, scholarship exam registrations, and admissions.
• To pay recruiter commissions and student rewards to the bank account you provide.
• To maintain and improve the app through aggregated analytics and crash reporting.

We do not sell your personal data, and we do not use it for third-party advertising.

3. Where it is stored and who can see it

Data is stored in Google Firebase (Cloud Firestore, Firebase Authentication, and Cloud Storage). Access is restricted by security rules: you can only read and write your own records, and authorised GS Global administrators can view records needed to process admissions and payouts. All traffic is encrypted in transit (TLS) and encrypted at rest by Google Cloud.

4. Data retention and deletion

Your data is kept while your account is active. You can delete your account at any time from the app (Profile → Delete Account) or by following the steps on our account deletion page. Deletion removes your login and profile, including bank details. Records we must keep for legal, accounting, or fraud-prevention purposes (such as completed admission and commission records) are retained only as long as the law requires.

5. Children

The app is intended for recruiters and for students preparing for higher education. It is not directed at children under 13, and we do not knowingly collect data from them. If you believe a child has created an account, contact us and we will delete it.

6. Your rights

You may access and correct your profile in the app at any time, and you may request a copy of your data, correction, or deletion by contacting us. We respond within 30 days.

7. Changes to this policy

If we make material changes we will update this page and the effective date above, and notify you in the app where appropriate.

8. Contact

Guiding Star Global — support@guidingstarglobal.com